Holy Dental Care
According to our open methodology, this clinic scored 49.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #20 of 20 ranked clinics · Last checked: 11 September 2026
49.2/100
Positions by Rating Profile
- Overall Transparency & Trust#2049.2/100
- Best for Expats#2047.3/100
- Best for Dental Implants#1840/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2034.2/100
- Best English-speaking Clinics#2053/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The published service range documents no general anaesthesia or deep sedation. [s1]
Summary
Chowhatta clinic trading since 2005 and the most forthcoming of all twenty cards on registration: it publishes BM&DC numbers for five named dentists, led by a chief consultant who is a former assistant professor and head of a public-health department. Published services include implants, fixed braces, aligners and digital RVG radiography. Its Google rating is the lowest of the twenty at 3.4 from 45 reviews, and the distribution behind it is contested rather than manufactured — fifteen one-star ratings against twenty-four five-star. Four of those one-star reviews describe the same thing, dismissive or careless conduct by clinic staff, which is recorded on this card as a repeated complaint.
Strengths
- Information Transparency: 20 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Read on 2026-09-10: a current site hosted on Wix with team, service, testimonial and appointment sections and real body content. [s1] | 4/4 |
| ✓ | Dentist names listed The clinic names five dentists: Dr. Md. Arifur Rahman, Dr. Nasimun Akther Nita, Dr. Mst. Mahbuba Siddika, Dr. Sraboni Ahmed and Dr. Nafis Sadik. [s1] | 3/3 |
| ✓ | Dentist specializations listed Degrees and roles are stated per person — BDS (DU), MPH (DPH), chief consultant, former founding assistant professor and head of a public-health department for the principal; BDS (SUST), BDS (SOMC) and BDS (Dhaka) with BCS (Health) for the rest. [s1] | 2/2 |
| ✓ | Real clinic photos The listing's photographs were downloaded at full size and looked at on 2026-09-11. All are the practice's own uploads and they show these premises: a treatment room finished in marble with the clinic's own illuminated "HOLY DENTAL" sign on the wall, an Osstem chair, a consulting desk and framed certificates; a clinician treating a child in that room; and a four-panel orthodontic before-and-after set watermarked with the clinic's name and dated 2020 to 2021. The oldest upload is captioned by the practice itself, "We enjoy our work. Creating smiles since 2005." Genuine premises, not stock imagery. The quality of the rooms is not in question on this card; the conduct described in its reviews is. [gm3] | 2/2 |
| ✓ | Service list published The clinic publishes its treatment range — dental implants, fixed orthodontic braces, teeth aligners, digital RVG X-ray and general dentistry — describing itself as covering all fields of dentistry. [s1] | 3/3 |
| ✓ | Clear contact details An appointment number and the Niloy 14 address at Chowhatta are published on the clinic's own site and match the Google listing. [s1] | 2/2 |
| ✓ | English website version The site is published in English throughout. [s1] | 2/2 |
| ✓ | Address and map published The building, floor, area and postcode are published on the clinic's own site, and the site's LocalBusiness markup carries the postal address. [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list or ranges anywhere on the clinic's own site. [s1] | 0/3 |
| ✗ | Cleaning price listed No cleaning or scaling price is published. [s1] | 0/2 |
| ✗ | Filling price listed No filling price is published. [s1] | 0/2 |
| ✗ | Crown price listed No crown price is published. [s1] | 0/2 |
| ✗ | Implant price listed Implants are a published service with no price. [s1] | 0/2 |
| ✗ | Consultation price listed No consultation fee is published. [s1] | 0/2 |
| ✗ | X-ray / imaging price listed Digital RVG radiography is advertised without a price. [s1] | 0/2 |
Reputation & Reviews
10 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Read from the live Google Maps place record on 2026-09-10 (automated tile read, hl=en) — the lowest of the twenty Bangladeshi cards in this index. [gm1] | 1/6 |
| ◐ | Google review volume 45 reviews, re-read from the listing's own place record on 2026-09-11; the star histogram (1★=15, 2★=1, 3★=2, 4★=3, 5★=24) sums to exactly that figure. [gm1] [gm3] | 1/3 |
| ✓ | Review recency Dated from the listing's own review records on 2026-09-11, which carry exact timestamps rather than rounded labels: the newest reviews with dates are two one-star reviews both posted on 29 June 2026, 74 days before the check. [gm2] [gm3] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews on the Google listing: 1 of the 5 newest reviews answered, owner reply dated 2026-09-12 (read 2026-09-25). [holy-dental-care-sylhet-gbp-2026-09-25] | 2/2 |
| ✗ | No recurring complaints Confirmed on 2026-09-11 with exact dates now attached to each account. Four one-star reviews by four different authors describe the same thing — dismissive or careless conduct: a reception that "speaks with attitude" after the patient had spent some 40,000 taka (30 January 2026); a filling during which the dentist "was distracted and chatting with someone, which led to multiple mistakes" and left "a loose piece of tooth" behind (29 June 2026); an extraction where "the doctor was completely uncaring and treated me like a number rather than a patient" (29 June 2026); and a consultation that began well and went wrong on being passed to a named dentist (30 October 2025). Four dated accounts from four different authors, against a criterion that asks for three. The distribution behind them is 1★=15, 2★=1, 3★=2, 4★=3, 5★=24 — a third of the base at one star. This is a repeated pattern, not isolated dissatisfaction. [gm2] [gm3] | 0/2 |
| ✓ | No suspicious review patterns Star histogram re-read on 2026-09-11: 1★=15, 2★=1, 3★=2, 4★=3, 5★=24 across 45 reviews, averaging 3.44. A contested, fully spread distribution with a third of the base at one star is the opposite of a manufactured one, and the five readable reviews span seventeen months with authors holding 1, 6, 7, 9 and 10 reviews. Whatever else is wrong here, the review base is not managed. [gm2] [gm3] | 2/2 |
| ✓ | Active Facebook presence The clinic links its own Facebook page from its site, and it carries photo albums and video content. [fb1] [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Holy Dental Care Sylhet" and "Holy Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [holy-dental-care-sylhet-tripadvisor] [holy-dental-care-sylhet-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Dental Departures, Bookimed or Healtha (checked 2026-10-01). [holy-dental-care-sylhet-deepen] [holy-dental-care-sylhet-deepen-2] [holy-dental-care-sylhet-deepen-3] [holy-dental-care-sylhet-deepen-4] | 0/0.5 |
Medical Infrastructure
6 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital RVG X-ray is published by the clinic as one of its own facilities. [s1] | 2/2 |
| ✗ | CBCT (3D imaging) Only RVG intraoral radiography is claimed; no cone-beam CT. [s1] | 0/2 |
| ✓ | Implantology Dental implants are a published service. [s1] | 2/2 |
| ✓ | Orthodontics Fixed orthodontic braces and teeth aligners are published services. [s1] | 2/2 |
| ? | Oral surgery Implant placement is offered, which is surgical, but no extraction or oral-surgery line is published. Left unset. [s1] | 0/2 |
| ? | Pediatric dentistry No children's dentistry entry appears in the published services. Left unset rather than recorded as a denial. [s1] | 0/1.5 |
| ? | Emergency care No emergency or same-day service is documented on the clinic's own site. Left unset. [s1] | 0/1.5 |
| ? | Works with international patients Nothing about international patients, insurance or language support is published. Left unset. | 0/2 |
Communication & Service
5.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available The site publishes a voice appointment number only; no WhatsApp or messenger link appears in its markup. [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The clinic's own site and dentist profiles are published in English. [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible An appointment request form is published on the clinic's own site. [s1] | 1.5/1.5 |
| ✗ | Clear service explanations The services are listed as headings — implants, braces, aligners, RVG X-ray — without an explanation of what each procedure involves, unlike the other Sylhet cards. [s1] | 0/1 |
| ✓ | Convenient opening hours Settled on 2026-09-11 from the practice's own Google Business Profile, which publishes Saturday to Thursday 10:00–14:00 and 16:00–20:00 with Friday closed. Evening sessions run to 20:00 six days a week, so the hours themselves are convenient and clearly published. [s1] [gm3] | 1.5/1.5 |
AI & Search Visibility
5.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bangladesh", "English speaking dentist Bangladesh", "dental implants Bangladesh", "emergency dentist Bangladesh", "Bangladesh dental clinic for expats".
| ✓ | Mentioned for: best dentist Bangladesh The canonical city query was run in the AI-visibility pass on 2026-09-10 (web search) and the clinic's own site appears at rank 9. [bsq1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Bangladesh The canonical query was run on 2026-09-10; the clinic does not appear. [bsq2] | 0/1 |
| ✓ | Mentioned for: dental implants Bangladesh The clinic's own site appears at rank 7 for this canonical query on 2026-09-10. [bsq3] | 1/1 |
| ✗ | Mentioned for: emergency dentist Bangladesh The canonical query was run on 2026-09-10; the clinic does not appear. [bsq4] | 0/1 |
| ✗ | Mentioned for: Bangladesh dental clinic for expats The canonical query was run on 2026-09-10; the clinic does not appear. [bsq5] | 0/1 |
| ✓ | Structured data on website The site emits schema.org JSON-LD with a LocalBusiness entity and a PostalAddress — the platform's own markup, but genuine business-level structured data. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality A name-and-city search on 2026-09-10 returns the clinic's own site first, followed by its own Facebook page and its own YouTube treatment videos; the practice holds the whole first page for its name. [giq1] | 2/2 |
| ✗ | Dedicated service pages The site is a single scrolling page with sections rather than separate service URLs. [s1] | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Dr. Teeth Family Dental Clinic (Chandgaon)33.4 of 100View report →
- #2Fouzia Dental Care27.5 of 100View report →
- #3Dr. Rizwan's Iconic Dental Laser & Implant Center45.4 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Md. Arifur Rahman [s1] | BDS (DU), MPH (DPH); chief consultant; former founding assistant professor and head, department of public health; member of the Bangladesh Dental Society Sylhet branch and of the Bangladesh Academy of Dentistry International | 2274 (BM&DC) | Number as published by the clinic; the register of BM&DC was unreachable when checked on 11 September 2026. |
| Dr. Nasimun Akther Nita [s1] | BDS (SUST) | 15239 (BM&DC) | Number as published by the clinic; the register of BM&DC was unreachable when checked on 11 September 2026. |
| Dr. Mst. Mahbuba Siddika [s1] | Dentist, named on the clinic's own team page | 15224 (BM&DC) | Number as published by the clinic; the register of BM&DC was unreachable when checked on 11 September 2026. |
| Dr. Sraboni Ahmed [s1] | BDS (Sylhet MAG Osmani Medical College) | 15795 (BM&DC) | Number as published by the clinic; the register of BM&DC was unreachable when checked on 11 September 2026. |
| Dr. Nafis Sadik [s1] | BDS (Dhaka), BCS (Health) | 12627 (BM&DC) | Number as published by the clinic; the register of BM&DC was unreachable when checked on 11 September 2026. |
Red Flags
- medium Recurring communication complaints (-3 pts) — Four one-star reviews by four different authors, dated 30 October 2025, 30 January 2026 and two on 29 June 2026, describe the same thing: being treated dismissively or inattentively. One reports the reception desk speaking "with attitude"; one describes a filling during which the dentist "was distracted and chatting with someone" and left "a loose piece of tooth"; one describes an extraction where "the doctor was completely uncaring and treated me like a number"; the fourth describes a consultation that went wrong after being handed to a named dentist. Recorded as medium rather than low because this is the most negative base in the index - fifteen of forty-five ratings are one-star and the published rating is the lowest here at 3.4 - and because not one of the critical reviews the listing renders has been answered by the practice. [gm3]
Red-flag penalty applied: -3 points (capped at -20).
Data We Could Not Verify
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://holydentalcare.wixsite.com/holydentalcare |
|---|---|
| Phone | +880 1970-790020 |
| https://www.facebook.com/holydental | |
| Google Maps | Map listing |
| Address | Niloy 14, 2nd Floor, Chowhatta, Sylhet 3100, Bangladesh |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://holydentalcare.wixsite.com/holydentalcare | Clinic's own site: five named dentists with BM&DC numbers, founding year, services, address, appointment number, LocalBusiness markup | 2026-09-10 |
| gm1 | https://www.google.com/maps/place/x/@24.8997265,91.8691037,17z/data… | Live Google Maps place record read automatically on 2026-09-10: name in both scripts, address, categories, website, phone, rating, review count, coordinates | 2026-09-10 |
| fb1 | https://www.facebook.com/holydental | Clinic's own Facebook page with photo albums, linked from its site | 2026-09-10 |
| dghs1 | http://103.247.238.81/hsmdghs/registration/hsm_facility_show_public… | DGHS Hospital Services Management public facility list, read in full on 2026-09-10 | 2026-09-10 |
| giq1 | search:"Holy Dental Care" Sylhet | Name-and-city search used to judge how well the clinic's own pages rank for its own name (web search) | 2026-09-10 |
| bsq1 | search:best dentist Sylhet Bangladesh | Canonical visibility query, AI-visibility pass (web search) | 2026-09-10 |
| bsq2 | search:English speaking dentist Sylhet | Canonical visibility query, AI-visibility pass (web search) | 2026-09-10 |
| bsq3 | search:dental implants Sylhet | Canonical visibility query, AI-visibility pass (web search) | 2026-09-10 |
| bsq4 | search:emergency dentist Sylhet | Canonical visibility query, AI-visibility pass (web search) | 2026-09-10 |
| bsq5 | search:Sylhet dental clinic for expats | Canonical visibility query, AI-visibility pass (web search) | 2026-09-10 |
| gm2 | https://www.google.com/maps?cid=15939469240980188988&hl=en | Live Google Maps place-detail read on 2026-09-10: star histogram and the review texts Google renders on the place page, with their relative dates and owner replies | 2026-09-10 |
| gm3 | https://www.google.com/maps?cid=15939469240980188988&hl=en | Live Google Maps place record for this listing, re-read on 2026-09-11: the star histogram behind the published rating, the review records Google renders with their exact dates, reviewer account histories and any reply from the practice, the opening week published in the clinic's own Google Business Profile, and the listing's photographs with the date and uploader of each | 2026-09-11 |
| holy-dental-care-sylhet-gbp-2026-09-25 | https://www.google.com/maps?cid=15939469240980188988&hl=en | Google listing read on 2026-09-25: rating 3.5 from 46 reviews; star histogram 1★ 15 / 2★ 1 / 3★ 2 / 4★ 4 / 5★ 24; newest review dated 2026-09-12; 1 of the 5 newest reviews carry an owner reply, latest dated 2026-09-12. | 2026-09-25 |
| holy-dental-care-sylhet-deepen | https://www.whatclinic.com/dentists/bangladesh | WhatClinic: its Bangladesh dentist catalogue (2 pages, 30 clinics, nearly all in Dhaka) lists no profile of this clinic (checked 2026-10-01) | 2026-10-01 |
| holy-dental-care-sylhet-deepen-2 | https://www.dentaldepartures.com/dentists/bangladesh | Dental Departures: has no Bangladesh page (page not found), and none of the 1,106 clinics its search returns is in Bangladesh (checked 2026-10-01) | 2026-10-01 |
| holy-dental-care-sylhet-deepen-3 | https://bookimed.com/clinics/country=bangladesh/ | Bookimed: its Bangladesh clinics page has been removed (HTTP 410); it lists no clinic in Bangladesh (checked 2026-10-01) | 2026-10-01 |
| holy-dental-care-sylhet-deepen-4 | https://healtha.io/sitemap_index.xml | Healtha: none of its 2,267 clinic pages and 7,353 doctor pages (sitemaps) is this clinic or one of its named dentists (checked 2026-10-01) | 2026-10-01 |
| holy-dental-care-sylhet-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Holy Dental Care Sylhet" (1 place, 4 attractions, 6 hotels, 1 restaurant), none of them a dental practice in or near Sylhet; 12 suggestions for "Holy Dental" (1 place, 6 attractions, 1 hotel, 4 restaurants), none of them a dental practice in or near Sylhet; no listing for this clinic | 2026-10-05 |
| holy-dental-care-sylhet-tripadvisor-2 | https://holydentalcare.wixsite.com/holydentalcare | Clinic's website, the page at this address read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: no profile of the clinic on WhatClinic, Dental Departures, Bookimed or Healtha; the directory listing cited before is not a review platform; changed from yes to no. |
| 2026-09-29 | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-09-12). |
| 2026-09-11 | A recurring-complaints flag was applied by hand. Four one-star reviews by four different authors, spread across eight months, describe the same dismissive or inattentive handling, and the practice has answered none of them. |
| 2026-09-11 | The dentist registration numbers this clinic publishes were moved into the licence column, each with a note saying plainly that the number is the clinic's own and that the national register could not be reached to check it. The register answered an automated request with a security challenge on 2026-09-11 and in any case searches by number only, behind an image captcha. Nothing about these numbers is verified; what changed is that the card now shows the number the clinic publishes instead of saying nothing. |
| 2026-09-11 | Reputational check against the listing's own place record, which returned the star histogram, five reviews with exact dates and owner replies, the published opening week and the listing's photographs. The repeated-complaint finding recorded earlier was confirmed and given exact dates: four one-star reviews by four different authors, dated between October 2025 and June 2026, describe the same dismissive or careless conduct. Owner replies were settled for the first time and the answer is that the practice does not reply — not to any of the four one-star reviews that are readable. Opening hours were recorded as published for the first time, from the clinic's own Business Profile. The photographs were downloaded and examined and show well-equipped, clearly branded rooms. |
| 2026-09-10 | Adversarial verification. The review texts Google renders on the live place page were read, and four separate one-star reviews describe the same thing — dismissive or careless conduct by clinic staff — against a star histogram of 15/1/2/3/24. Recurring complaints is therefore recorded as present. The same histogram rules out manipulation: a base a third of which is one-star is contested, not managed. The notes recording the state of the register were taken out of the published doctors table, where they had made each licence cell read "not published" instead of "not verified" — a denial the data never made. |
| 2026-09-10 | Initial data collection: the clinic's own site was read and the Google Maps place record was read directly; the five canonical city queries came from the AI-visibility pass. Five published BM&DC numbers were recorded against the named dentists and queued for a manual browser check. Review-side fields were left unset with reasons and specifically flagged for the manual browser check, the listing's 3.4 average being the lowest in this set; both licence layers unset for register reasons. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.