Dr. Masum's Dental Clinic
According to our open methodology, this clinic scored 67.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 20 ranked clinics · Last checked: 11 September 2026
67.2/100
Positions by Rating Profile
- Overall Transparency & Trust#567.2/100
- Best for Expats#865.3/100
- Best for Dental Implants#1058/100
- Best for Emergency Dental Care#1063.8/100
- Best Price Transparency#346.9/100
- Best English-speaking Clinics#771/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The published treatment descriptions document no general anaesthesia or deep sedation. [s3]
Summary
Halishahar practice built around clear aligners, smile design and implants, with the largest published Google review count in Chattogram (306). Three dentists are named with their qualifications, led by a BDS from Chittagong University holding an international implantology fellowship and postgraduate orthodontic training. Opening hours are published as Saturday to Thursday 14:00-22:00 with Friday off, and emergency care is a published service line. No prices and no registration numbers are published.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 18.5 of 20 points.
- AI & Search Visibility: 8 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Read on 2026-09-10: a current site with about, service, aligner and article pages and real body content. [s1] | 4/4 |
| ✓ | Dentist names listed The clinic's own about page names Dr. Nurul Kabir Masum, Dr. Tasnova Alam and Dr. Maimuna Nur. [s2] | 3/3 |
| ✓ | Dentist specializations listed Qualifications and roles are stated per person — BDS, FICOI (USA), MPH, PGT in orthodontics and a UK postgraduate diploma in progress for the senior consultant, described as a clear aligner and Invisalign specialist; BDS with PGT in conservative dentistry and endodontics from BSMMU for the junior consultant; BDS (CMU), oral and dental diseases specialist and surgeon for the third. [s2] [s3] | 2/2 |
| ✓ | Real clinic photos The listing's photographs were downloaded at full size and looked at on 2026-09-11. They show these premises: the reception under a marble wall carrying the practice's own "Dr. Masum" lettering, with glass-fronted consulting cabins lit in gold along the corridor; the same corridor from the other end; and a third view showing the cabins, a scanner on its trolley and the waiting area. Genuine interior photography of a specific, identifiable fit-out, not stock imagery. [gm3] | 2/2 |
| ✓ | Service list published The clinic publishes its treatment list — clear aligners and orthodontics, smile design, implants, same-day root canal with zirconia crowns, whitening, scaling and emergency dental care — with a description each. [s1] [s3] | 3/3 |
| ✓ | Clear contact details One mobile number and the street address with landmarks in the footer of every page; the number matches the Google listing. [s1] | 2/2 |
| ✓ | English website version The site is published in English throughout. [s1] | 2/2 |
| ✓ | Address and map published The address is published site-wide with landmarks, and matches the Google listing's street line. [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list or ranges are published. The clinic's own article claims "affordable and transparent pricing" but publishes no figure anywhere on the site. [s1] [s3] | 0/3 |
| ✗ | Cleaning price listed Scaling is described without a price. [s1] | 0/2 |
| ✗ | Filling price listed No filling price is published. [s1] | 0/2 |
| ✗ | Crown price listed Zirconia crowns are described as part of same-day root canal treatment without a price. [s3] | 0/2 |
| ✗ | Implant price listed Implants are described without a price. [s3] | 0/2 |
| ✗ | Consultation price listed No consultation fee is published. [s1] | 0/2 |
| ✗ | X-ray / imaging price listed No imaging price is published. [s1] | 0/2 |
Reputation & Reviews
18.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read from the live Google Maps place record on 2026-09-10 (automated tile read, hl=en). [gm1] | 6/6 |
| ◐ | Google review volume as of 2026-09-25; previously 306 [dr-masums-dental-clinic-chattogram-gbp-2026-09-25] | 2.5/3 |
| ✓ | Review recency Dated from the listing's own review records on 2026-09-11, which carry exact timestamps rather than rounded labels: the newest review with a date is 22 June 2026, 81 days before the check and so inside the three-month band, though not by much. Google renders a relevance-ranked selection rather than the newest first, so this is a proven floor. [gm2] [gm3] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 5 of the 5 reviews read carry an owner reply, 2 of them to reviews from the last 12 months; the latest reply is dated 2026-08-14 (to a review of 2026-08-13). [dr-masums-dental-clinic-chattogram-r6rep] [gm2] [gm3] | 2/2 |
| ✓ | No recurring complaints Of 326 Google reviews, 4 are one- or two-star (1.2 %); the lowest-rated read (2023-2026) raise different matters (a cavity missed during scaling, high charges, an incomplete treatment), so no complaint recurs (read 2026-10-02). [dr-masums-dental-clinic-chattogram-r6rep] | 2/2 |
| ✓ | No suspicious review patterns Star histogram re-read on 2026-09-11: 1★=3, 2★=1, 3★=1, 4★=7, 5★=294 across 306 reviews, averaging 4.92. Every bucket is populated. The five readable reviews are spread over ten months and name different treatments — aligners, a crown, cosmetic filling and scaling — and one of them is a four-star rating from a patient who describes being afraid of dentists. Four of the five accounts hold a single review, which is the ordinary pattern across every listing in this country set rather than a signal on its own. No burst and no repeated wording. [gm2] [gm3] | 2/2 |
| ✓ | Active Facebook presence The clinic links its own Facebook page and Instagram profile from its site. [fb1] [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Dr. Masum's Dental Clinic Chattogram" and "Masum's Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [dr-masums-dental-clinic-chattogram-tripadvisor] [dr-masums-dental-clinic-chattogram-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms No profile of the clinic on WhatClinic, Healtha, Dental Departures, Bookimed or Trustpilot (Healtha has only an unclaimed automatic listing without reviews) (checked 2026-10-02). [dr-masums-dental-clinic-chattogram-platforms] [dr-masums-dental-clinic-chattogram-platforms-2] [dr-masums-dental-clinic-chattogram-platforms-3] [dr-masums-dental-clinic-chattogram-platforms-4] [dr-masums-dental-clinic-chattogram-platforms-5] | 0/0.5 |
Medical Infrastructure
7.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray The clinic claims advanced technology and same-day root canal work but names no imaging equipment. Left unset rather than recorded as a denial. [s1] [s3] | 0/2 |
| ✗ | CBCT (3D imaging) No cone-beam CT or 3D imaging unit is claimed anywhere on the clinic's own site. [s1] [s3] | 0/2 |
| ✓ | Implantology Dental implants are a published service and the principal's international implantology fellowship and training in the UK, Japan and Thailand are stated. [s3] | 2/2 |
| ✓ | Orthodontics Clear aligners, Invisalign and braces are the clinic's headline published services. [s1] [s3] | 2/2 |
| ✓ | Oral surgery One of the named dentists is published as an oral and dental diseases specialist and surgeon, and implant placement is offered. [s2] | 2/2 |
| ? | Pediatric dentistry The published service list has no children's dentistry entry. Left unset rather than recorded as a denial. [s1] [s3] | 0/1.5 |
| ✓ | Emergency care Emergency dental care is a published service line — "immediate care for urgent dental issues like pain, bleeding, and trauma". [s1] | 1.5/1.5 |
| ? | Works with international patients Nothing about international patients, insurance or language support is published. Left unset. | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available The site publishes a voice number and an appointment form; no WhatsApp or messenger link appears in the markup of the pages read. [s1] [s2] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The clinic's own site, dentist profiles and articles are published in English only. [s1] [s3] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible An online appointment form is published on the clinic's own pages. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations Aligner treatment is explained stage by stage and the clinic's own article sets out what each treatment involves in plain English. [s3] | 1/1 |
| ✓ | Convenient opening hours Confirmed on 2026-09-11, with a divergence worth recording. The practice's own Google Business Profile publishes Saturday to Thursday 09:00–22:00 and Friday 15:00–22:00, so by the listing the practice works seven days a week. Its website publishes a narrower week, Saturday to Thursday 14:00–22:00 with Friday off. Both are the clinic's own channels and both describe evening availability, so the criterion is met either way; a patient planning a Friday visit should telephone first. [s1] [gm3] | 1.5/1.5 |
AI & Search Visibility
8 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bangladesh", "English speaking dentist Bangladesh", "dental implants Bangladesh", "emergency dentist Bangladesh", "Bangladesh dental clinic for expats".
| ✓ | Mentioned for: best dentist Bangladesh The canonical city query was run in the AI-visibility pass on 2026-09-10 (web search) and the clinic's own front page appears at rank 2. [bsq1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Bangladesh The canonical query was run on 2026-09-10; the clinic does not appear. [bsq2] | 0/1 |
| ✓ | Mentioned for: dental implants Bangladesh A page on the clinic's own domain appears at rank 7 for this canonical query on 2026-09-10. [bsq3] | 1/1 |
| ✓ | Mentioned for: emergency dentist Bangladesh The clinic's own front page appears at rank 3 for this canonical query on 2026-09-10. [bsq4] | 1/1 |
| ✗ | Mentioned for: Bangladesh dental clinic for expats The canonical query was run on 2026-09-10; the clinic does not appear. [bsq5] | 0/1 |
| ✓ | Structured data on website The site emits schema.org JSON-LD identifying the practice as an Organization, with WebSite, WebPage, Article and Person nodes; there is no Dentist or LocalBusiness entity. [s1] [s3] | 1.5/1.5 |
| ✓ | Google indexing quality A name-and-city search on 2026-09-10 returns the clinic’s own domain first and in two of the first three results, with its own Facebook page and directory profiles of its principal following. [giq1] | 2/2 |
| ✓ | Dedicated service pages Separate URLs exist for services and for long-form treatment articles under the clinic's own domain. [s3] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Dr. Teeth Family Dental Clinic (Chandgaon)33.4 of 100View report →
- #2Fouzia Dental Care27.5 of 100View report →
- #3Dr. Rizwan's Iconic Dental Laser & Implant Center45.4 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Nurul Kabir Masum [s2] [s3] | BDS (Chittagong University), FICOI (USA), MPH, PGT (orthodontics), PG diploma in progress (UK); senior consultant, clear aligners, smile design and implants | not verified |
| Dr. Tasnova Alam [s2] | BDS, PGT (conservative dentistry and endodontics), BSMMU; junior consultant | not verified |
| Dr. Maimuna Nur [s2] | BDS (CMU); oral and dental diseases specialist and surgeon | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://drmasumsdental.com/ |
|---|---|
| Phone | +880 1778-912823 |
| https://www.facebook.com/DrMasumsDental/ | |
| Google Maps | Map listing |
| Address | Momtaz Heights, 3rd floor, Boropole Moor, Port Connecting Road, Halishahar, Chattogram 4216, Bangladesh |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://drmasumsdental.com/ | Clinic's own front page: service lines, opening hours, address, contact number, structured data | 2026-09-10 |
| s2 | https://drmasumsdental.com/about-us/ | Clinic's own about page: three named dentists with qualifications and roles | 2026-09-10 |
| s3 | https://drmasumsdental.com/best-dentist-in-chittagong/ | Clinic's own long-form page on its principal: qualifications, training abroad, treatment range, emergency care | 2026-09-10 |
| gm1 | https://www.google.com/maps/place/x/@22.3283131,91.7895433,17z/data… | Live Google Maps place record read automatically on 2026-09-10: name, address, website, phone, rating, review count, coordinates | 2026-09-10 |
| fb1 | https://www.facebook.com/DrMasumsDental/ | Clinic's own Facebook page, linked from its site | 2026-09-10 |
| dghs1 | http://103.247.238.81/hsmdghs/registration/hsm_facility_show_public… | DGHS Hospital Services Management public facility list, read in full on 2026-09-10 | 2026-09-10 |
| giq1 | search:"Dr. Masum's Dental Clinic" Chittagong | Name-and-city search used to judge how well the clinic’s own pages rank for its own name (web search) | 2026-09-10 |
| bsq1 | search:best dentist Chattogram Bangladesh | Canonical visibility query, AI-visibility pass (web search) | 2026-09-10 |
| bsq2 | search:English speaking dentist Chattogram | Canonical visibility query, AI-visibility pass (web search) | 2026-09-10 |
| bsq3 | search:dental implants Chattogram | Canonical visibility query, AI-visibility pass (web search) | 2026-09-10 |
| bsq4 | search:emergency dentist Chattogram | Canonical visibility query, AI-visibility pass (web search) | 2026-09-10 |
| bsq5 | search:Chattogram dental clinic for expats | Canonical visibility query, AI-visibility pass (web search) | 2026-09-10 |
| gm2 | https://www.google.com/maps?cid=16383227529064169921&hl=en | Live Google Maps place-detail read on 2026-09-10: star histogram, reviews shown with their relative dates and owner replies | 2026-09-10 |
| gm3 | https://www.google.com/maps?cid=16383227529064169921&hl=en | Live Google Maps place record for this listing, re-read on 2026-09-11: the star histogram behind the published rating, the review records Google renders with their exact dates, reviewer account histories and any reply from the practice, the opening week published in the clinic's own Google Business Profile, and the listing's photographs with the date and uploader of each | 2026-09-11 |
| dr-masums-dental-clinic-chattogram-gbp-2026-09-25 | https://www.google.com/maps?cid=16383227529064169921&hl=en | Google listing read on 2026-09-25: rating 4.9 from 323 reviews; star histogram 1★ 3 / 2★ 1 / 3★ 1 / 4★ 8 / 5★ 310; newest review dated 2026-09-24; 4 of the 5 newest reviews carry an owner reply, latest dated 2026-09-24. | 2026-09-25 |
| dr-masums-dental-clinic-chattogram-platforms | https://www.whatclinic.com/dentists/bangladesh | WhatClinic, read 2026-10-02: every page of its Bangladesh dentist listing (2 pages, 37 clinics), its Chittagong listing (1 page, 2 clinics) and its profile sitemaps (38 dentist profiles in Bangladesh) have no profile for Dr. Masum's Dental Clinic; the profile addresses built from its name (/dentists/bangladesh/dr-masums-dental-clinic, /dentists/bangladesh/dr-masums-dental-clinic-chattogram) return not found | 2026-10-02 |
| dr-masums-dental-clinic-chattogram-platforms-2 | https://healtha.io/hospitals/dr-masums-dental-clinic/ | Healtha, read 2026-10-02: its page "Dr.Masum's Dental Clinic" and the page of Dr. Nurul Kabir Masum (Momtaz Heights, Halishahar) are unclaimed automatic listings ("Claim Your Profile", last updated a year ago) with no patient rating or review - not a profile kept by the clinic | 2026-10-02 |
| dr-masums-dental-clinic-chattogram-platforms-3 | https://www.dentaldepartures.com/ | Dental Departures: its clinic search does not recognise Bangladesh or Chittagong as a location (it answers with its whole list of 1,106 clinics), so it lists no clinic there (checked 2026-10-02) | 2026-10-02 |
| dr-masums-dental-clinic-chattogram-platforms-4 | https://us-uk.bookimed.com/clinics/country=bangladesh/ | Bookimed: its Bangladesh clinics page has been removed (HTTP 410), and its clinic sitemap (2,127 clinics) carries no clinic of this name (checked 2026-10-02) | 2026-10-02 |
| dr-masums-dental-clinic-chattogram-platforms-5 | https://www.trustpilot.com/review/drmasumsdental.com | Trustpilot: no business page for drmasumsdental.com, the clinic's website (the address returns "page not found") (checked 2026-10-02) | 2026-10-02 |
| dr-masums-dental-clinic-chattogram-r6rep | https://www.google.com/maps?cid=16383227529064169921&hl=en | Google listing "Dr. Masum's Dental Clinic", read 2026-10-02 with its reviews sorted lowest first: rating 4.9 from 326 reviews, histogram 3 one-star, 1 two-star, 1 three-star, 8 four-star, 313 five-star; 5 distinct reviews read (dated 2023-03-06 to 2026-08-13), 5 with an owner reply; the lowest-rated reviews read are dated 2023-2026. | 2026-10-02 |
| dr-masums-dental-clinic-chattogram-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Dr. Masum's Dental Clinic Chattogram" (6 attractions, 6 hotels), none of them a dental practice in or near Chattogram; 12 suggestions for "Masum's Dental" (5 attractions, 5 hotels, 2 restaurants), none of them a dental practice in or near Chattogram; no listing for this clinic | 2026-10-05 |
| dr-masums-dental-clinic-chattogram-tripadvisor-2 | https://drmasumsdental.com/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Reputation check 2026-10-02 on the clinic's Google listing (5 reviews read): recurring complaints no. |
| 2026-10-02 | Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked. |
| 2026-09-29 | Corrected 2026-09-29: review count 323 (was 306) from the Google listing on 2026-09-25. |
| 2026-09-11 | Reputational check against the listing's own place record, which returned the star histogram, five reviews with exact dates and owner replies, the published opening week and the listing's photographs. Owner replies were confirmed with dates, review recency was dated exactly to 22 June 2026, and repeated complaints were left open with the arithmetic stated. The published opening week was read from the Business Profile and diverges from the website's: the listing has the practice open seven days and from 09:00, the website Saturday to Thursday from 14:00. The photographs were downloaded and examined and show the clinic's own branded reception and consulting corridor. |
| 2026-09-10 | Adversarial verification. The live place page gave the star histogram (3/1/1/7/294), the review dates and three dated owner-reply records. The notes recording the state of the register were taken out of the published doctors table, where they had made each licence cell read "not published" instead of "not verified" — a denial the data never made. |
| 2026-09-10 | Initial data collection: the clinic's own front, about and principal pages were read and the Google Maps place record was read directly; the five canonical city queries came from the AI-visibility pass. Review-side fields and clinic photographs left unset with reasons and queued for a manual browser check; both licence layers unset for register reasons. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.